Metro Area:Jefferson Principal:Richard L Smart Title:Owner Gender:Male No employees:76 SalesVolume:$65,284,000.00
Dealer Brands
Chevrolet
Cadillac
Dealership Rating
Overall Rating
86.7%
8.67 out of 10
Ratings Breakdown
Buying Process
91.7%
Sales Associate
90%
Vehicle Selection
86.7%
Finance Department
83.3%
Trade-In Process
80%
Service Department
N/A
Sales Pressure
MEDIUM
Consumer Comments
Buying Process
100%
Sales Associate
100%
Vehicle Selection
90%
Finance Department
100%
Trade-In Process
86.7%
Service Department
N/A
Sales Pressure
MEDIUM
User: mollypersonal
Date: 06/12/2007 17:51
Comment: Ford of Kirkland provides an outstanding example of what a good dealership should be. I have credit issues, and the entire staff went out of their way to help me. I thought I'd be going in feeling like an outcast, but the Ford of Kirkland team, rather than making me feel like a social outcast, made me feel welcome and valued. My buying experience was outstanding; rather than spending the entire day at the dealership as I expected, I was in and out within just a few hours, driving a new car at an incredible interest rate. I am a customer for life.