Metro Area:Los Angeles Principal:Dennis Silletto Title:Owner Gender:Male No employees:50 SalesVolume:$12,700,000.00
Dealer Brands
Dodge
Dealership Rating
Overall Rating
74.2%
7.42 out of 10
Ratings Breakdown
Buying Process
73.8%
Sales Associate
80%
Vehicle Selection
75%
Finance Department
82.5%
Trade-In Process
75%
Service Department
28%
Sales Pressure
N/A
Consumer Comments
Buying Process
N/A
Sales Associate
N/A
Vehicle Selection
N/A
Finance Department
N/A
Trade-In Process
N/A
Service Department
28%
Sales Pressure
N/A
User: damcmill
Date: 04/19/2006 21:40
Comment: Glendora Dodge said they were going to charge me $45 for an oil change because my Dodge Stealth needed "special oil" (yeah, 5/30 oil). They never bothered to check the other fluids as most dealerships do, or if they did, they never took time after the service to explain what they found. Ryan, the service advisor that helped me did not seem to like his job and his so-called 5-star service came across as being woefully INSINCERE.