Metro Area:Harris Principal:N/A Title:N/A Gender:N/A No employees:3 SalesVolume:$1,941,000.00
Dealer Brands
Toyota
Dealership Rating
Overall Rating
52.6%
5.26 out of 10
Ratings Breakdown
Buying Process
51.3%
Sales Associate
50%
Vehicle Selection
55%
Finance Department
53.8%
Trade-In Process
55.6%
Service Department
N/A
Sales Pressure
HIGH
Consumer Comments
Buying Process
40%
Sales Associate
30%
Vehicle Selection
20%
Finance Department
20%
Trade-In Process
N/A
Service Department
N/A
Sales Pressure
HIGH
User: tcn28
Date: 08/07/2009 12:32
Comment: Very unprofessional staff. Finance reps do not know what they are talking about. Customer service is horrific. I could not get anyone to return any of my calls when I needed them, but they never hesitated to call when the subject matter delt with money. It has taken 3 weeks and many phone calls just to confirm whether they have received my transfer of funds, and the issue still isn't resolved. Even the account manager seems to not want to deal with her customers.