Metro Area:Norfolk Principal:Peter Catanese Title:Owner Gender:Male No employees:100 SalesVolume:$0.00
Dealer Brands
Dodge
Chrysler
Jeep
- Used Car Dealer -
Pre-Owned Vehicles
Dealership Rating
Overall Rating
72.7%
7.27 out of 10
Ratings Breakdown
Buying Process
72.9%
Sales Associate
76.4%
Vehicle Selection
81.4%
Finance Department
72.1%
Trade-In Process
75.2%
Service Department
20%
Sales Pressure
N/A
Consumer Comments
Buying Process
N/A
Sales Associate
N/A
Vehicle Selection
N/A
Finance Department
N/A
Trade-In Process
N/A
Service Department
20%
Sales Pressure
N/A
User: jsobrien1
Date: 12/06/2006 07:42
Comment: Required deposit for parts before they would order - on a vehicle I purchased there! Required pre-scheduled instllation appointment to be made when ordering part, then neglected to add it to their schedule - now claiming I couldn't have made an appointment and offering to install "another day" - 2 visits so far. Surley, incompetent "advisers". $90 per item / complaint to do "diagnostic"! Tried to charge me twice for same thing. NEVER buying anything here again! 5 Star rating- HA!