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Rating Report

Dealership Rating and Background Report for Saturn Of Marietta

Address

Saturn Of Marietta
1071 Cobb Parkway South
Marietta, Georgia 30060

Edit Dealer Info

Phone:770-421-1400
Fax:--
Web:
Email: Email Dealership

Extra Information

Metro Area: N/A
Principal: N/A
Title: N/A
Gender: N/A
No employees: N/A
SalesVolume: $0.00

Dealer Brands

Saturn

Pre-Owned Vehicles

Dealership Rating

Overall Rating

79.2%

7.92 out of 10

Ratings Breakdown

Buying Process

73.6%

Sales Associate

86.4%

Vehicle Selection

75.7%

Finance Department

75%

Trade-In Process

85.6%

Service Department

80%

Sales Pressure

MEDIUM

Consumer Comments

Buying Process

20%

Sales Associate

80%

Vehicle Selection

70%

Finance Department

30%

Trade-In Process

N/A

Service Department

N/A

Sales Pressure

MEDIUM

User: connedbysaturn

Date: 01/15/2009 14:07

Comment: Learn from our mistakes with this dealer. We purchased a Saturn Aura from this dealer about 15 months ago. After looking over the paperwork again it is clear we have been conned out of close to $2,000 due to their sleazy financing practices. We were double-charge their documentation fee on two different pieces of paperwork ( it was on the vehicle order form in calculating the total vehicle price used on the sales contract and then added again to the bottom of the retail contract), figures on the total price do not add up between the vehicle order form total and the starting figure of the sales price on the sales contract. We went in with an employee discount and were offered our choice between the employee discount or a low interest rate & opted for the interest rate. The employee discount was put back into the purchase price as a 'payment paid' on our behalf and applied to our financing total (item H of the sales contract). We went into the dealer exhausted after a transatlantic move to the US 3 days prior and after 2 hard days of going to car dealership after car dealership and did not review our documentation carefully enough. The finance guy held all documentation until everything was signed and then gave us our copies - if you go here, get it all in front of you at once and check the figures between the sales contract and the vehicle order form (what we should have done more carefully from the start). We did ask questions and were given lengthy answers that, at the time, seemed to make sense (sort-of) but looking back over everything with a refreshed mental state, do not. Buyer beware with these guys - we certainly won't make the same mistakes again and will not give this dealer our repeat business.