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Dealership Rating and Background Report for Crest Cadillac

Address

Crest Cadillac
2215 Metrocenter Blvd
Nashville, Tennessee 37228

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Phone:615-242-4243
Fax:615-777-8444
Web:
Email: Email Dealership

Extra Information

Metro Area: Davidson
Principal: N/A
Title: N/A
Gender: N/A
No employees: 20
SalesVolume: $12,940,000.00

Dealer Brands

Cadillac

Honda

Dealership Rating

Overall Rating

63.9%

6.39 out of 10

Ratings Breakdown

Buying Process

63.3%

Sales Associate

61.7%

Vehicle Selection

66.7%

Finance Department

56.7%

Trade-In Process

75.6%

Service Department

N/A

Sales Pressure

HIGH

Consumer Comments

Buying Process

30%

Sales Associate

35%

Vehicle Selection

40%

Finance Department

20%

Trade-In Process

53.3%

Service Department

N/A

Sales Pressure

HIGH

User: LoveMyHonda

Date: 08/13/2008 17:36

Comment: I shopped Trickett, Redell, Darrell Waltrip Honda and Crest Honda I found the price to be competive but not the lowest. After going to this dealership I found out they didn't include a Interior/Exterior protection package of $399 in the price plus they added mud flaps and pin stripes for an additional price of $649. They would not honor the price quote they emailed to me. The next Honda dealer told me the price didn't include freight and their doc fee of $499 wasn't disclosed either. I then checked out a Honda dealer in Cookville that offers a lifetime warranty. They did the traditional bait & switch after I drove over 1 hour to get to them. They did everything to get me to drive their Accord home right now again not disclosing their $499 processing fee until I went to the business office. The payment I was quoted for the car were not the same as the finance manager showed me. The additional $33.51 per month didn't sit well with me so I left. That was the best move I ever did. I called Darrell Waltrip Internet Department and asked them if they would honor their price quote they gave me 2 weeks earlier. They told me no! The price went down $500 because Honda gave them an incentive on the V6 sedans. I drove there and they did honor their new price with out any suprises or games. The whole delivery took 1 hour and 15 minutes. P.S. the payment was $41 less than Cookevilles payment. I am very pleased to refer everyone to Darrell Waltrip for their straight forward approach to do business with me. After shopping for the best deal I soon realized the lowest price isn't always the Best Deal. Thank you Michael and the entire Internet Department at Darrell Waltrip Honda !

Tags:

CREST CADILLAC Cadillac Honda

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