Metro Area:Montgomery Principal:Dick Brewbaker Title:Manager Gender:Male No employees:9 SalesVolume:$5,823,000.00
Dealer Brands
Infiniti
Pre-Owned Vehicles
Dealership Rating
Overall Rating
74.4%
7.44 out of 10
Ratings Breakdown
Buying Process
82.5%
Sales Associate
70%
Vehicle Selection
85%
Finance Department
82.5%
Trade-In Process
86.7%
Service Department
32%
Sales Pressure
N/A
Consumer Comments
Buying Process
N/A
Sales Associate
N/A
Vehicle Selection
N/A
Finance Department
N/A
Trade-In Process
N/A
Service Department
32%
Sales Pressure
N/A
User: majcap
Date: 05/13/2009 11:30
Comment: I was charged for a loaner despite express, written promise there would be no charge.
I was charged for work not performed
I was charged for "additives" which were not part of factory maintenance requirements and I was not given a choice to decline
Dearler Management was completely unresponsive.
When I complained to regional, they just referred me back to dealer.
This is a shame, because the car itself is superbly engineered.