Metro Area:Kitsap Principal:Rod Parr Title:Owner Gender:Male No employees:50 SalesVolume:$32,350,000.00
Dealer Brands
Volkswagen
Hyundai
Dealership Rating
Overall Rating
24.7%
2.47 out of 10
Ratings Breakdown
Buying Process
20%
Sales Associate
35%
Vehicle Selection
30%
Finance Department
20%
Trade-In Process
20%
Service Department
N/A
Sales Pressure
HIGH
Consumer Comments
Buying Process
20%
Sales Associate
35%
Vehicle Selection
30%
Finance Department
20%
Trade-In Process
20%
Service Department
N/A
Sales Pressure
HIGH
User: fj40dave
Date: 01/27/2009 17:30
Comment: Didn't actually purchase a vehicle at Parr.....and I NEVER will.
The innability of their sales staff to listen to the potential purchaser is HORRIBLE.
I'm not an easy sell....you have to:
1. LISTEN to what I say/ask for
2. Meet my concerns with intent and interest
3. Be respectful of my expressed needs/desires
4. NEVER be condescending and ignoring of what it is the potential customer is seeking.
This dealership sales department is just plain crappy.
Some time spent at a Honda or Lexus dealership would certainly help them.
I had been strongly considering a new (NOT USED!!!) GTI....
Now.....it will either be a Civic or (if I splurge) a IS350
And.....I KNOW MY CAR ISN'T PERFECT......it's YOUR job to tactfully - yes - TACTFULLY - point out where you will need some budging on my part to make a deal come together. Insults and negativity will only bring out resistance.
NEVER keep a persons set of key's as long as you did after they have been asked for....
My guess is this dealership will not last.....good riddance.