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Rating Report

Dealership Rating and Background Report for Bonham Chrysler Dodge Jeep

Address

Bonham Chrysler Dodge Jeep
1522 W Sam Rayburn Dr
Bonham, Texas 75418-4130

Edit Dealer Info

Phone:903-583-8877
Fax:903-583-8555
Web:
Email: Email Dealership

Extra Information

Metro Area: Fannin
Principal: Eugene Knies
Title: Owner
Gender: Male
No employees: 82
SalesVolume: $53,054,000.00

Dealer Brands

Dodge

Chrysler

Jeep

Dealership Rating

Overall Rating

60%

6 out of 10

Ratings Breakdown

Buying Process

60%

Sales Associate

60%

Vehicle Selection

60%

Finance Department

60%

Trade-In Process

60%

Service Department

N/A

Sales Pressure

MEDIUM

Consumer Comments

Buying Process

100%

Sales Associate

100%

Vehicle Selection

100%

Finance Department

100%

Trade-In Process

100%

Service Department

N/A

Sales Pressure

HIGH

User: ThamerMan

Date: 07/05/2010 19:39

Comment: Steven was very helpful throughout the entire process of our car purchase this past weekend. They were super busy due to the fact that it was a holiday but he gave us all of his attention and treated us like a friend not just a customer. Steven gave us multiple options within our price range and sent us on way in a brand new Dodge Challenger. I am only writing this review because he went above and beyond the call of duty and I would recommend Bonham Chrysler to anyone.

Buying Process

20%

Sales Associate

20%

Vehicle Selection

20%

Finance Department

20%

Trade-In Process

20%

Service Department

N/A

Sales Pressure

LOW

User: eric17

Date: 06/22/2010 17:41

Comment: I was sold a car with a bad Transfer case. Cost me $4600 to get it fixed. The dealers response "Be a man and pay for my car." When they didnt check the car for Transfer Fluid & didn't tell me about the modifications done for the transmission. I lost the manufacture warranty since its an human error. I was to have 20000 miles still. I have filed the paperwork with the state for the lemon law. If I knew this i would have got a brand new car. Find out there's few violations that this dealer did. 1. Not disclosing about the modification about the transmission work done. 2. Not having a catalytic converter which is a federal offense. When confronted they said they will pay up. Yet waiting for the check. 3. They took my money for the plates. It was to be registered in IL. To find out they never have payed and I end up paying for it. They cheated a US Army service member. Whats stopping them, doing the same for you?

Tags:

Bonham Chrysler Dodge Jeep Dodge Chrysler Jeep

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