CHARLES BARKER LEXUS Ratings and Full Report, Full Report Car Dealer, Car Dealers Ratings, Car Reviews Car full report, Car Sellers Review, Car Dealers

Rating Report

Dealership Rating and Background Report for Charles Barker Lexus

Address

Charles Barker Lexus
3909 Virginia Beach Blvd
Virginia Beach, Virginia 23452

Edit Dealer Info

Phone:757-486-3500
Fax:757-486-5596
Web:
Email: Email Dealership

Extra Information

Metro Area: Virginia Beach
Principal: Nathan Drory
Title: Owner
Gender: Male
No employees: 50
SalesVolume: $32,350,000.00

Dealer Brands

Lexus

Dealership Rating

Overall Rating

76.4%

7.64 out of 10

Ratings Breakdown

Buying Process

75%

Sales Associate

76.3%

Vehicle Selection

87.5%

Finance Department

81.3%

Trade-In Process

83.3%

Service Department

32%

Sales Pressure

N/A

Consumer Comments

Buying Process

N/A

Sales Associate

N/A

Vehicle Selection

N/A

Finance Department

N/A

Trade-In Process

N/A

Service Department

32%

Sales Pressure

N/A

User: scjothi

Date: 08/06/2008 15:11

Comment: I towed my car to them since it had a strating problem. That was my first visit. They called back and told me that the Idle Control Valve needs to be replaced. Along with that they gave me a list of other things for driving the car 'Safely'. One of those is: Replacement of Water pump and Timing belt with an estimation of $1505. Obviously my car had 98,000 miles on it. SO they wanted to cash-in on that routine work. But the fact is, I had got replaced my whole engine block(under warranty) with all it parts including timing belt and water pump just months before. Unfortunately they haven't looked into my car history before they told me those are a "MUST" to drive safely. They also told me that they have done the proper tests confirming it. Fortunately I had a previous record of the things I did in my previous service and I showed that to one of their managers. Finally the service manager told me that she will look into the problem once again, only to tell me that it was just a 'loose bracket' not the whole pump and tightened the bracket to fix it. Avoid them as much as possible.

Tags:

CHARLES BARKER LEXUS Lexus

Edit Dealer Info

Send Report to a Friend review, reviews

Printable Report reviews, review

BOOKMARKS:

Home car dealer review - View car dealer ratings - Rate a car dealer - Our Blog
Press about car dealer reports - About us - Contact us - Site Map
Copyright © 2003-2008 MyDealerReport.com. All Rights Reserved. Privacy