Metro Area:Alexandria Cty Principal:Everett Hellmuth Title:Owner Gender:Male No employees:3 SalesVolume:$1,941,000.00
Dealer Brands
Infiniti
Dealership Rating
Overall Rating
60%
6 out of 10
Ratings Breakdown
Buying Process
55%
Sales Associate
55%
Vehicle Selection
70%
Finance Department
60%
Trade-In Process
70%
Service Department
N/A
Sales Pressure
N/A
Consumer Comments
Buying Process
20%
Sales Associate
25%
Vehicle Selection
30%
Finance Department
20%
Trade-In Process
N/A
Service Department
N/A
Sales Pressure
N/A
User: docsingh
Date: 06/22/2007 22:36
Comment: What a horrible dealership!
Went to buy a used honda accord for an internet advertised price of $16, 897. Met with Charles Shewmaker and Kevin Drost, and Charles Blackstone. Gave $1,000 deposit and a buyers order. Was told I would be called when "maintenance was done." Then, no call. Every time I called, was told that tires were ordered for the car from "Seattle." Now, has been over one week, and suddenly the internet price has changed to $19,647. Refusing to honor their written and verbal agreement.
The people there are a bunch of crooks and liars. They wasted my time, effort, and now they are in breach of contract.
STAY AWAY FROM THIS DEALERSHIP. Use it only for test driving, but NOT buying.
