Metro Area:Alexandria Cty Principal:Michael Lindsay Title:President Gender:Male No employees:120 SalesVolume:$50,000,000.00
Dealer Brands
Lexus
Dealership Rating
Overall Rating
69.6%
6.96 out of 10
Ratings Breakdown
Buying Process
66.3%
Sales Associate
70.6%
Vehicle Selection
65%
Finance Department
72.9%
Trade-In Process
72.4%
Service Department
N/A
Sales Pressure
HIGH
Consumer Comments
Buying Process
25%
Sales Associate
40%
Vehicle Selection
60%
Finance Department
N/A
Trade-In Process
N/A
Service Department
N/A
Sales Pressure
HIGH
User: tedsandler
Date: 04/23/2007 16:14
Comment: Sales associate misrepresented sales price and delivery time. Sales manager was useless in resolving the dispute. Both used double talk and attempted manipulation of sales process to acheive sale. APPROACH WITH CAUTION !