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METRO HONDA
Address: 21350 WOODWARD AVE - FERNDALE,
Phone: 2485486300 Fax: 2486912822
Rating Review: No Comments..
Total Car Dealer Rating: 8.24
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METRO HONDA
Address: 1667 HARTFORD AVE - JOHNSTON,
Phone: 4015536000 Fax: 4015536012
Rating Review:
Run away fast.... Contacted dealer by phone to ask the price of a newly listed used vehicle. I was told the price and made an appointment to see the vehicle later that same day. I went and drove the vehicle. There weren't too many of these locally. I was pretty sure I wanted the vehicle. Not much "selling" was even needed. I explained to the salesperson, Dave Duarte, that I had already called and was told the price. He said he would double check anyway. Of course, the $16,999 I was told on the phone was a mistake. The actual price was $19,999. (Mind you, the $16,999 was right in line with other like vehicles online.) He showed me a KBB printout to justify why the $17 was clearly a mistake and the vehicle's true cost was $19k. I was told that I had to give my credit card or a check in order to make an offer. I asked why and Dave said it's just to show good faith. I gave him my credit card, offered $11,000 + my trade. The back and forth ensued. I continued to dig my heels in. I may just have well been silent. This guy just didn't listen. At the end of the day, and I mean 4 hours later, I paid $300 over what I wanted. Okay. So here comes the paperwork showing additional fees, etc. I said absolutely not. I said not $1 over the $11,300. I wrote "NO" on all the additional fees and signed the Agreement. He assured me not to worry. My signature was clearly on the paperwork at the $11,300 + taxes. It was late Friday afternoon. I had to go back Monday to finish the finance / registration paperwork. After worrying all weekend about this transaction, because now I feel like I'm dealing with snakes, my worries were confirmed. There was an additional $200 that was completely unavoidable. The sales manager, Ryan, said there was nothing he could do. We just wouldn't have a deal if I didn't pay. Of course, he says this after my traded car is long gone off to the auction. When I reminded Ryan that the lied about the price of my car, 1st he said the $16,999 assumed a $2,000 trade, then he said "those are 3rd party web-sites". Obviously, nothing is their responsibility. This vehicle that I purchased, is still on cargurus.com and autotrader.com for $17k !! Plus, absolutely no mention of any assumed $2,000 when they gave me the price over the phone, nor was there any mention of this "logical" explanation when I was told the $17k was a mistake and the actual price was $19k. Finally, I was informed that if I used my own financier, they would not handle the registration process. I received a rate of 1.9% from AAA and when I told them I would use AAA, they asked "well, is AAA going to register the car for you?" They are unprofessional and they are DISHONEST. Don't be fooled that this dealer is a big and professional organization. They are simply the stereotypical, plaid jacket used car salesman scammers wrapped in a big shiny building. Do yourself a favor, go to Tasca. They will find whatever vehicle you need and never a worry about being taken advantage of
Total Car Dealer Rating: 5.77
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Metro Honda
Address: 540 Route 440 - Jersey City,
Phone: 2014517111 Fax: 2014519595
Rating Review:
This in reference to the excellenct service I received from Dwight. This was the frist time purchasing a vehicle from Metro Honda. While there were a few obstacles along the way, my salesperson and the dealership was supportive and encouraging. Dwight handled the deal with care and provided insightful words regarding my credit score and trade in. He was courteous to my family as we toiled over the decision to purchase the car. I want to thank Dwight for the deal I received and for the service they provided. Both were outstanding.
Total Car Dealer Rating: 9.86
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Metro Honda
Address: 540 State Rt 440 - Jersey City,
Phone: 2013692330 Fax:
Rating Review: No Comments..
Total Car Dealer Rating: No Ratings..
 
Metro Honda
Address: 4918 W Highway 74 - Monroe,
Phone: 7042201500 Fax:
Rating Review: No Comments..
Total Car Dealer Rating: No Ratings..
 
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