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Dealership Rating and Background Report for Grand Mitsubishi

Address

Grand Mitsubishi
303 W. Grand Ave
Bensenville, Illinois 60106

Phone:630-860-3100
Fax:--
Web:
Email: Email Dealership

Extra Information

Metro Area: N/A
Principal: N/A
Title: N/A
Gender: N/A
No employees: N/A
SalesVolume: $0.00

Dealer Brands

Mitsubishi

Dealership Rating

Overall Rating

22.7%

2.27 out of 10

Ratings Breakdown

Buying Process

20%

Sales Associate

20%

Vehicle Selection

40%

Finance Department

20%

Trade-In Process

20%

Service Department

N/A

Sales Pressure

LOW

Consumer Comments

Buying Process

20%

Sales Associate

20%

Vehicle Selection

20%

Finance Department

20%

Trade-In Process

20%

Service Department

N/A

Sales Pressure

LOW

User: Lydia

Date: 10/04/2009 12:33

Comment: Scammed 2 elderly senior women into new cars for top price and messed up financing, strong armed my mom in law into a new car she wasn't even there to buy..she went with friend to purchase a new car. These women were 70 and 80, While in finance office "TOM" asked my mother in law "what about you don't you want a new car too"? and "TOM" asked "what kind of car she drove" To which my mother in law replied" my credits not really good and a 1994 t-bird" and "TOM" said " oh that car is in the cash for clunkers deal I can give u 4300 for your car and your good friend can CO-SIGN for you". So the women from that point "were hooked" TOM! kept saying over and over..."what a good friend you have" During this process my mother in law got up to walk out because she sensed something wrong, her name wasn't on any paperwork. TOM! said "oh don't worry sit down LOOK your name is here,(we don't know what he showed her). Both loans were put through Chase Bank in the friends name only. Chase Bank approved one and denied one. The denied loan was the friends car! The woman who started out to buy a car with good credit, her car loan was the one denied! Grand Mitsubishi had ace up sleeve, (they shoved the denied loan right through their own financing MMCA - Mitsubishi Motors Credit of America). They offered my mother in law 2 thousand dollars to just shut up about this and go away. We won't go away. She doesn't want to pay for a car that she's not on the title or registration. THE Dealership is now claiming the "friend" bought my mother in law a car in her name. aka straw purchase. If the "friend" had such great credit..why did CHASE bank deny one? Both women traded in old cars,the dealership didn't even put on either loan,on paper it only shows they gave them rebates. This is by far the worst dealership in Illinois. The headaches and stress they have put my family through. Shameful