Metro Area:Orange Principal:N/A Title:N/A Gender:N/A No employees:N/A SalesVolume:$0.00
Dealer Brands
Mercedes-Benz
Dealership Rating
Overall Rating
23.5%
2.35 out of 10
Ratings Breakdown
Buying Process
20%
Sales Associate
20%
Vehicle Selection
50%
Finance Department
20%
Trade-In Process
20%
Service Department
N/A
Sales Pressure
LOW
Consumer Comments
Buying Process
20%
Sales Associate
20%
Vehicle Selection
50%
Finance Department
20%
Trade-In Process
20%
Service Department
N/A
Sales Pressure
LOW
User: mlin700
Date: 05/01/2009 16:48
Comment: They have this loyalty lease return deal that they promised you no penalty, no additional lease payment, they will pay off the lease, and get you a new lease, a bunch of BS. What they did was to bake the early termination penalty into the new lease, increase the lease payment without proper disclosing, and push you thru the deal. Very tricky. The dealer is desperate now and they will try anything just to sell a car. I called their manager to complaint later and he said to me - too bad, you signed the contract, California do not have cooling off period.
I will never buy any car from this arrogant dealer again.