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Dealership Rating and Background Report for Fletcher Jones Motorcars

Address

Fletcher Jones Motorcars
3300 Jamboree Road
Newport Beach, California 92660

Phone:949-718-3000
Fax:949-718-3100
Web: http://www.fjmercedes.com
Email: Email Dealership

Extra Information

Metro Area: Orange
Principal: N/A
Title: N/A
Gender: N/A
No employees: N/A
SalesVolume: $0.00

Dealer Brands

Mercedes-Benz

Dealership Rating

Overall Rating

23.5%

2.35 out of 10

Ratings Breakdown

Buying Process

20%

Sales Associate

20%

Vehicle Selection

50%

Finance Department

20%

Trade-In Process

20%

Service Department

N/A

Sales Pressure

LOW

Consumer Comments

Buying Process

20%

Sales Associate

20%

Vehicle Selection

50%

Finance Department

20%

Trade-In Process

20%

Service Department

N/A

Sales Pressure

LOW

User: mlin700

Date: 05/01/2009 16:48

Comment: They have this loyalty lease return deal that they promised you no penalty, no additional lease payment, they will pay off the lease, and get you a new lease, a bunch of BS. What they did was to bake the early termination penalty into the new lease, increase the lease payment without proper disclosing, and push you thru the deal. Very tricky. The dealer is desperate now and they will try anything just to sell a car. I called their manager to complaint later and he said to me - too bad, you signed the contract, California do not have cooling off period. I will never buy any car from this arrogant dealer again.