El Dorado Chevrolet Sales Ratings and Full Report, Full Report Car Dealer, Car Dealers Ratings, Car Reviews Car full report, Car Sellers Review, Car Dealers

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Dealership Rating and Background Report for El Dorado Chevrolet Sales

Address

El Dorado Chevrolet Sales
2300 N Central Expy
Mc Kinney, Texas 75070-3746

Phone:972-569-0101
Fax:972-569-0199
Web:
Email:

Extra Information

Metro Area: Collin
Principal: Jeff Broekove
Title: Manager
Gender: Male
No employees: 20
SalesVolume: $12,940,000.00

Dealer Brands

Chevrolet

Dealership Rating

Overall Rating

36.3%

3.63 out of 10

Ratings Breakdown

Buying Process

35%

Sales Associate

60%

Vehicle Selection

60%

Finance Department

20%

Trade-In Process

20%

Service Department

N/A

Sales Pressure

LOW

Consumer Comments

Buying Process

35%

Sales Associate

45%

Vehicle Selection

60%

Finance Department

20%

Trade-In Process

20%

Service Department

N/A

Sales Pressure

LOW

User: jdkx2

Date: 01/30/2008 17:14

Comment: I urge anyone doing business with El Dorado to listen carefully to every word and carefully review the contracts. Buying the vehicle was a tedious, all-day affair that should have been accomplished in a very short time. There were no credit issues. There were no price issues. There were double speak issues. I stayed and I bought because it was the vehicle I wanted at the price I wanted to pay. I wanted a lease, I was trading in a lease, I always lease but that was not good enough for them. They wanted to hustle something else that was, according to them, in my best interests considering my situation. They had no idea what my situation was so how could they know what is best? When we finally got to the the finance office the very nice F&I fellow stated they liked to "give" a maintenance agreement to all of their customers. I thought this was right neighborly of them - nice texas boys. Unfortunately I did not read the contract as well as I should have and discovered the following day that give meant I paid for it. I wrote to the dealership owner cancelling the agreement and asking for my money back. I never heard from the owner of the dealership. I heard from lackeys who promised things but only delivered "checks lost in the mail". After 3 months of this nonsense I filed a complaint with the BBB, the Texas State Attorney General and GM Corporate. After 4 months I finally got a partial refund. Partial because they misapplied it. I recognize I should have been more careful in reviewing the contract but I never expected to be conned from almost every moving mouth on the lot.