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Dealership Rating and Background Report for Ed Voyles Chrysler-plymouth

Address

Ed Voyles Chrysler-plymouth
789 Cobb Parkway South
Marietta, Georgia 30060

Phone:770-429-1100
Fax:770-429-7008
Web:
Email:

Extra Information

Metro Area: Cobb
Principal: Steve Lee
Title: Manager
Gender: Male
No employees: 120
SalesVolume: $62,000,000.00

Dealer Brands

Chrysler

Pre-Owned Vehicles

Dealership Rating

Overall Rating

72.7%

7.27 out of 10

Ratings Breakdown

Buying Process

71.3%

Sales Associate

72.5%

Vehicle Selection

67.5%

Finance Department

65%

Trade-In Process

83.6%

Service Department

80%

Sales Pressure

HIGH

Consumer Comments

Buying Process

55%

Sales Associate

55%

Vehicle Selection

50%

Finance Department

50%

Trade-In Process

93.3%

Service Department

N/A

Sales Pressure

HIGH

User: lstyles

Date: 03/06/2008 12:54

Comment: I "purchased" a 2004 Jeep Cherokee on Tuesday evening. It is now Thursday afternoon and I still have not recieved it yet. They tell me to come get the car, but when I get there it's not ready yet. They tell me they are doing the 109 point inspection and filling the tank, but I don't think it should take 2 days to do this. I really feel like there is something very wrong with this car and they are trying to cover it up. I don't feel comfortable getting this car anymore and I am expecting major problems from it. The sales manager Jeff has not been upfront with me about the problem. He seems to think I have nothing but ime onmy hands. When I was looking at the cars they had for sale, Jeff and the other salesman didn't want me to leave to speak with my wife about the purchase. They used the "tag-team" method to pressure me. they were originally were trying to get me to buy a car that I stated several times that I was not comfortable paying for. I would not reccomend this dealership to anyone looking to buy a quality used car in a low pressure atmosphere.

Buying Process

N/A

Sales Associate

N/A

Vehicle Selection

N/A

Finance Department

N/A

Trade-In Process

N/A

Service Department

100%

Sales Pressure

N/A

User: 583520

Date: 05/10/2004 08:02

Comment: I had a problem with my air conditioner which was covered by an extended warrently by Chrysler. Ed Voyles provided transpertation back to work and the work was completed that day with no problems.