Metro Area:Bergen Principal:Ed Bogert Title:Manager Gender:Male No employees:9 SalesVolume:$7,731,000.00
Dealer Brands
Honda
Honda
Dealership Rating
Overall Rating
20%
2 out of 10
Ratings Breakdown
Buying Process
20%
Sales Associate
20%
Vehicle Selection
20%
Finance Department
20%
Trade-In Process
20%
Service Department
20%
Sales Pressure
LOW
Consumer Comments
Buying Process
N/A
Sales Associate
N/A
Vehicle Selection
N/A
Finance Department
N/A
Trade-In Process
N/A
Service Department
20%
Sales Pressure
N/A
User: abchonda
Date: 10/12/2009 17:14
Comment: Don't buy a car from DCH !! Accord 08/09 is a lemon. A lot of issues..
When I went for service they said it takes 2 -3 hours but it actually took 9 hours!! I was sitting there all day long !!! At the end they could not fix my problem even they took 9 hours.....Anyway don NOT buy from DCH...They don't know how to treat customers...
Comment: Don't buy from DCH Paramus.I have had 8 problems from day-1 form purchase but they have not been treating me at all. The Japanese salesman has been very rude, not helpful, lack of knowledge on Honda cars, lots of mistake on paperworks. General Sales Manager Mr.Mike Porreca never called me to follow-up my issues.