Metro Area:Cumberland Principal:Pete Macey Title:General Manager Gender:Male No employees:110 SalesVolume:$94,490,000.00
Dealer Brands
Ford
Dealership Rating
Overall Rating
55%
5.5 out of 10
Ratings Breakdown
Buying Process
40%
Sales Associate
60%
Vehicle Selection
60%
Finance Department
N/A
Trade-In Process
60%
Service Department
N/A
Sales Pressure
LOW
Consumer Comments
Buying Process
30%
Sales Associate
60%
Vehicle Selection
60%
Finance Department
N/A
Trade-In Process
60%
Service Department
N/A
Sales Pressure
LOW
User: forxtreme
Date: 09/24/2010 10:49
Comment: My Review of Crown Ford of Fayetteville:
I was called 6 months after I reviewed the new F-150 lineup telling me that I would get a free car detail and a great deal if I come down and support their "numbers" sale. Mind you this means they are not trying to make money, just numbers. When I arrived, I neither got a good deal or a car detail after 4 hours of wasting my day. However, I did notice a new truck, Raptor, and desired to drive it. I was told no as they only have one. Understandable.
A month goes by and I swing by the dealership and see they got more raptors, a salesman walks by and says since they have 8 now it wouldnt be an issue to test drive one. I come back to drive one and as the sales lady and I are walking out to drive one, Robert jackson decides to say no yet again after I got a phone call just days before inviting me down for the Raptor yet again, mind you it was 9am on Saturday morning this phone call.
So after numerous invites and hours spent and promises to test drive it, I was suckered to spend a short period of my life growing older at this dealership for absolutely no reason but to realize they are stealing more money than due them from unknowing soldiers returning from Iraq with heavy pockets, as they are marking this truck up 10grand and thats 15 grand the dealership pockets. The soldier will lose 25 grand depreciation in 6 months. Way to go "top dealer in NC" as they claim. Ofcourse they are top earners, cons always are.
