Metro Area:Wicomico Principal:Ray Nordstorm Title:Owner Gender:Male No employees:50 SalesVolume:$32,350,000.00
Dealer Brands
Chevrolet
Oldsmobile
Dealership Rating
Overall Rating
20%
2 out of 10
Ratings Breakdown
Buying Process
N/A
Sales Associate
N/A
Vehicle Selection
N/A
Finance Department
N/A
Trade-In Process
N/A
Service Department
20%
Sales Pressure
N/A
Consumer Comments
Buying Process
N/A
Sales Associate
N/A
Vehicle Selection
N/A
Finance Department
N/A
Trade-In Process
N/A
Service Department
20%
Sales Pressure
N/A
User: ecrobeck
Date: 05/04/2009 12:25
Comment: I was very disappointed in the treatment I received. My car shut down due to the security system. I had it towed to this dealer so the system could be reset. I asked them NOT to dismantle anything until they talked to me. Rather than follow my explicit instructions, they took out the ignition cylinder and (shock!) it needed to be replaced to a tune of $400. There is, of course, no way for me to know now whether their dismantling of the car had anything to do with the problem. Had they listened to my wishes, I could have researched the computer codes and found out what needed to be done. As it is, I'll just have to pay them. Stay away from this dealer.