Cottonwood KIA Ratings and Full Report, Full Report Car Dealer, Car Dealers Ratings, Car Reviews Car full report, Car Sellers Review, Car Dealers

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Dealership Rating and Background Report for Cottonwood Kia

Address

Cottonwood Kia
9640 Eagle Ranch Rd Nw
Albuquerque, New Mexico 87114-1567

Phone:505-922-2800
Fax:505-899-6535
Web:
Email: Email Dealership

Extra Information

Metro Area: Bernalillo
Principal: Rick Himel
Title: Manager
Gender: Male
No employees: 32
SalesVolume: $27,488,000.00

Dealer Brands

Kia

Dealership Rating

Overall Rating

20%

2 out of 10

Ratings Breakdown

Buying Process

N/A

Sales Associate

N/A

Vehicle Selection

N/A

Finance Department

N/A

Trade-In Process

N/A

Service Department

20%

Sales Pressure

N/A

Consumer Comments

Buying Process

N/A

Sales Associate

N/A

Vehicle Selection

N/A

Finance Department

N/A

Trade-In Process

N/A

Service Department

12%

Sales Pressure

N/A

User: coolbus71

Date: 11/11/2010 10:02

Comment: We took our car in for a simple fix. That afternoon we were told by Robert that they broke a door part and had to order it. Robert told us 30.00 a day for a loaner. Carl " the manager" stated they would not offer a loaner even though they had the car for 3 days. Kia corporate stated they should have evaluated it on a case by case basis and offered the loaner car. 2 visits now and it's still not fixed as they had to order "more" parts. We have been assured that the next time will only take about an hour to an hour and a half. This dealer is not trustworthy and has no concern for your time. They could care less that transportation is required to get to and from your place of employment. Customer services is not a concern at this dealer. Quite possibly the only time they are concerned about their customers is when they are purchasing a new vehicle.