Metro Area:Livingston Principal:Tom Mc Donald Title:Manager Gender:Male No employees:3 SalesVolume:$1,941,000.00
Dealer Brands
Suzuki
Dealership Rating
Overall Rating
22.2%
2.22 out of 10
Ratings Breakdown
Buying Process
20%
Sales Associate
20%
Vehicle Selection
30%
Finance Department
N/A
Trade-In Process
N/A
Service Department
N/A
Sales Pressure
HIGH
Consumer Comments
Buying Process
15%
Sales Associate
20%
Vehicle Selection
30%
Finance Department
N/A
Trade-In Process
N/A
Service Department
N/A
Sales Pressure
HIGH
User: happy69
Date: 05/05/2010 12:25
Comment: My Review of Consumers Suzuki:
Mike Cizmar and Tom MacDonald are the WORST car salesman I've ever had the misfortune of dealing with. They are both extremely unprofessional, unscrupulous and are major game players. They are also very immature and rude in their correspondence. A couple examples: I was told by Mike that he would give me a $200 "finders fee" if I sent him the names of any dealers that had car deals that beat theirs. I found two that did. I drove a car at a competitor's dealership that was priced thousands less than the same cars at Consumer's Suzuki. When I asked Mike Cizmar for my finder's fee, he responded that he wasn't going to pay me unless I actually bought the other car and sold it to him! I think he wanted it done this way so he could then sell the lower-priced car to someone at thousands more than the original dealer was selling it. Tom MacDonald agreed with Mike that I didn't earn the finder's fee because I needed to do more than just find the car, but I needed to purchase it for them so they could sell it at a major profit. Can you believe this? They both told me the car probably didn't exist for such a low price, yet I had just driven the car at the other dealership and had the low price in writing. They accused me of lying and referred to the other dealership as "small time" and again suggested the MUCH lower priced car probably didn't even exist. I received a dozen rude and condescending emails from both Mike Cizmar and Tom MacDonald over the course of just one day in which they belittled me and told me they weren't going to send me any money, even though I had done exactly what Mike Cizmar had asked. They went back on their word to me and treated me the complete opposite of how a customer at a decent and ethical dealership would be treated. I wouldn't buy a paper clip from Mike or Tom, let alone an automobile. My advice is to STAY AWAY from Consumer's Suzuki of Brighton.