Metro Area:Maricopa Principal:Tim Rasic Title:Manager Gender:Male No employees:3 SalesVolume:$2,577,000.00
Dealer Brands
Mazda
Dealership Rating
Overall Rating
24.7%
2.47 out of 10
Ratings Breakdown
Buying Process
25%
Sales Associate
25%
Vehicle Selection
40%
Finance Department
20%
Trade-In Process
20%
Service Department
N/A
Sales Pressure
LOW
Consumer Comments
Buying Process
25%
Sales Associate
25%
Vehicle Selection
40%
Finance Department
20%
Trade-In Process
20%
Service Department
N/A
Sales Pressure
LOW
User: unhappyaz
Date: 12/01/2007 17:45
Comment: THIS REVIEW IS FOR CARDINALE WAY SCOTTSDALE. Although from the outside this dealership looks nice and professional, this dealership has nothing but unprofessional snakes and sales people working for it. Like any dealership they are your best friend before you purchase a vehicle, calling you almost to the point of being hounded. 2-3 calls and emails a day. As soon as you decide to purchase a vehicle they do everything in their power to make you pay as much for a vehicle as possible, being very vague about payment opitons and hidden costs they slide in there. I know how the game works and am not naive to these things, but they definitely try to take full advantage of people.
As soon as your vehicle is purchased consider yourself a nobody to them anymore. I had to call the dealership 5 times before I recieved a call back for a problem I had and still nothing was done to resolve it. I am not going to describe my problem lets just say I was dicked around for 3 months after my purchase, ignored by sales managers to the point of having to go into the dealership and talk to the GM myself who turned out to be EXTREMELY unprofessional, inconsiderate and unhelpful. A perfect fit for the rest of the snake-like sales people they have there. The only people who turned out to be helpful were the Finance Manager and the Inventory Clerk.
Please take my advice and avoid this dealership like the plague and tell all of your friends and family to never go there as well......you will be very thankful in the end. My only wish is that somebody would have written a review about this dealership like this before I went there and saved me 3 months of grief and frustration.