COURTESY LINCOLN MERCURY Ratings and Full Report, Full Report Car Dealer, Car Dealers Ratings, Car Reviews Car full report, Car Sellers Review, Car Dealers

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Dealership Rating and Background Report for Courtesy Lincoln Mercury

Address

Courtesy Lincoln Mercury
6540 S Cedar St
Lansing, Michigan 48911

Phone:517-394-2770
Fax:517-394-1192
Web:
Email:

Extra Information

Metro Area: Ingham
Principal: Keith Parmer
Title: Owner
Gender: Male
No employees: 25
SalesVolume: $16,175,000.00

Dealership Rating

Overall Rating

20%

2 out of 10

Ratings Breakdown

Buying Process

20%

Sales Associate

20%

Vehicle Selection

20%

Finance Department

20%

Trade-In Process

N/A

Service Department

N/A

Sales Pressure

HIGH

Consumer Comments

Buying Process

20%

Sales Associate

20%

Vehicle Selection

20%

Finance Department

20%

Trade-In Process

N/A

Service Department

N/A

Sales Pressure

HIGH

User: jewels9321

Date: 03/19/2007 20:19

Comment: First of all they lied to me about signing a contract. They said that I was just "signing papers for future reference, and no obligations." When what I really was signing was a contract. They also lied to me about the warranty saying that I needed the extended warranty. They in their response to the BBB complaint I posted said that "We offered to take back the vehicle on several occasions within the first month." This was another lie, because the only thing they offered was a trade in on the first day. I sent a certified letter in cancelling the contract, but my pushover mom called and they convinced her that they tended to me for so long that I needed to keep the vehicle, I listed to my mother. Then, when I took the vehicle back to them 3-4 months later they took me back to an old beat up car in the back of their dealership insulting me and saying "Maybe this could work." They overcharged me a lot of money for the 2004 Kia Rio. The car was atrocious with 3 recurring problems in 3-4 months of having it. Even though it was my fault I signed the paperwork, they were very pushy and outright liars. I highly not reccommend them.