COGGIN TOYOTA Scion AT THE AVENUES Ratings and Full Report, Full Report Car Dealer, Car Dealers Ratings, Car Reviews Car full report, Car Sellers Review, Car Dealers

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Dealership Rating and Background Report for Coggin Toyota Scion At The Avenues

Address

Coggin Toyota Scion At The Avenues
10564 Philips Hwy
Jacksonville, Florida 32256

Phone:866-414-9443
Fax:904-260-3312
Web: www.cogginstoyota.com
Email: Email Dealership

Extra Information

Metro Area: Duval
Principal: Davie Surguine
Title: Manager
Gender: Male
No employees: 60
SalesVolume: $38,820,000.00

Dealer Brands

Toyota

Dealership Rating

Overall Rating

65.8%

6.58 out of 10

Ratings Breakdown

Buying Process

47.5%

Sales Associate

85%

Vehicle Selection

75%

Finance Department

52.5%

Trade-In Process

86.7%

Service Department

N/A

Sales Pressure

HIGH

Consumer Comments

Buying Process

30%

Sales Associate

95%

Vehicle Selection

70%

Finance Department

20%

Trade-In Process

N/A

Service Department

N/A

Sales Pressure

HIGH

User: jojojax

Date: 03/06/2007 15:58

Comment: Please DO NOT come to this dealership! -Sales are nice and knowlegable but... -Even if we lowered our expectations for car dealership, the fiancial department is totally DISHONEST! -We got discounts and deals that do not exist! We brought in special rates from the Toyota manufacturer and were denied (later on we found that the deals that we brought in are still valid) -We were told that there are discounts in warranty and maintence. The discounts do not exist and we didn't find out until we found that the finance person has already worked the full amount into our loan -Concerns were raised and complaints were filed. Customer service department was not helpful (except tranferring your phone to the agent who we questioned his dishonesty) and gives you the impression that you are just another complaining customer. The complaining process was not effective and it was not handled professionally. -We are VERY disappointed and recommended every one of our friends not to visit this dealership