COCHRAN HUMMER-MONROEVILLE Ratings and Full Report, Full Report Car Dealer, Car Dealers Ratings, Car Reviews Car full report, Car Sellers Review, Car Dealers

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Dealership Rating and Background Report for Cochran Hummer-monroeville

Address

Cochran Hummer-monroeville
4200 William Penn Hwy
Monroeville, Pennsylvania 15146

Phone:412-373-3333
Fax:412-373-5362
Web:
Email:

Extra Information

Metro Area: Allegheny
Principal: Robert Cochran
Title: Owner
Gender: Male
No employees: 15
SalesVolume: $9,705,000.00

Dealership Rating

Overall Rating

63.5%

6.35 out of 10

Ratings Breakdown

Buying Process

68%

Sales Associate

65%

Vehicle Selection

62%

Finance Department

60%

Trade-In Process

61.3%

Service Department

N/A

Sales Pressure

LOW

Consumer Comments

Buying Process

20%

Sales Associate

20%

Vehicle Selection

20%

Finance Department

20%

Trade-In Process

20%

Service Department

N/A

Sales Pressure

LOW

User: askopec

Date: 07/25/2007 10:21

Comment: I went in July 2005 to look for a 4WD or AWD vehicle at #1Cochran because I was traveling far for work at the time. I test drove a 2005 AWD Buick Rendezvous. I absolutely loved it. Went back the next day to finance it (with being young when I got my previous car, my mom was part owner on what I was trading in, 2002 Honda Civic, so she had to sign off on it). Took it home the Buick home with no complaints until last winter when I got stuck in the snow. Wasn't deep snow my husband had no problems in his SUV but I got stuck which really scared me. So I started looking for something that might be better in the snow. Found a Jeep Grand Cherokee. The dealer pulled the VIN# to appraise the Buick to trade it in and (here's where the nightmare comes in) he told me that the vehicle was front wheel drive NOT AWD. My mouth and heart hit the floor. How could someone do this and get away with it? You expect when you test drive a car and say that is the one you want and you'll be back tomorrow that that is the one you get. So now I'm stuck with a FWD vehicle that stinks in the snow and has so much negative equity I can't even trade it in. I've had to get a second job just to get some of the negative equity paid down so I can trade it in. My FWD Civic did better in the snow then it. I called Buick and they told me I had to deal with #1 Cochran. #1 Cochran won't return my phone calls (big surprise). Since I've learned about the vehicle I actually learned that I am not the only one #1 Cochran did this to. So please be aware DO NOT BUY FROM THEM. Go somewhere else.