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Dealership Rating and Background Report for Carlson Toyota

Address

Carlson Toyota
3815 Coon Rapids Blvd Nw
Coon Rapids, Minnesota 55433

Phone:763-427-3200
Fax:763-427-8242
Web:
Email:

Extra Information

Metro Area: Anoka
Principal: Bill Carlson
Title: Owner
Gender: Male
No employees: 26
SalesVolume: $16,822,000.00

Dealership Rating

Overall Rating

60.8%

6.08 out of 10

Ratings Breakdown

Buying Process

65%

Sales Associate

60%

Vehicle Selection

56.7%

Finance Department

60%

Trade-In Process

60%

Service Department

N/A

Sales Pressure

HIGH

Consumer Comments

Buying Process

20%

Sales Associate

25%

Vehicle Selection

30%

Finance Department

20%

Trade-In Process

26.7%

Service Department

N/A

Sales Pressure

HIGH

User: annevans

Date: 08/01/2007 10:56

Comment: This dealership is AWFUL. My financing was done incorrectly, which forced me to go through Toyota's financing program. The staff was rude and the service was mediocre at BEST. Toyota Corporate did absolutely nothing to resolve my issue. Now I am stuck with a car I don't like and received poor service buying for the next five years. If you'd like a positive buying experience do NOT use this dealership! They do NOT take care of their customers!