Metro Area:Manatee Principal:N/A Title:N/A Gender:N/A No employees:3 SalesVolume:$1,941,000.00
Dealer Brands
Hyundai
Dealership Rating
Overall Rating
20%
2 out of 10
Ratings Breakdown
Buying Process
20%
Sales Associate
20%
Vehicle Selection
20%
Finance Department
20%
Trade-In Process
20%
Service Department
N/A
Sales Pressure
LOW
Consumer Comments
Buying Process
20%
Sales Associate
20%
Vehicle Selection
20%
Finance Department
20%
Trade-In Process
20%
Service Department
N/A
Sales Pressure
LOW
User: nottobemessedwith
Date: 03/25/2009 15:51
Comment: VERY UNHAPPY.They recently led us on AND LIED TO US. Later found out they did the same thing to my son and daughter-in-law. We went there to get an issue fixed on our 2008 Hyundai (I'm embarrassed it says Jenkins on it NOW). While waiting we explained we had OLD bad credit that is hanging onto us and our car pmt is very high because it's a bad credit loan but that we needed a 2nd car and planned to go to a buy here/pay here place - we didn't ask to see any new cars, knowing we CAN'T AFFORD ANOTHER HIGH INTEREST LOAN. They said "OH DON'T DO THAT - WE CAN BE CREATIVE AND GET YOU A 2ND CAR THAT YOU CAN AFFORD" - we told them we could NOT AT ALL pay over a certain amount per month and they said "oh we can do it - don't go to that other place" - we'll buy your car back, re-sell it to you, lower the interest rate, get rebates on the 2nd car, blah blah and we'll get you a payment you can afford. THIS WENT ON FOR TWO WEEKS!!!!! MY HUSBAND MISSED 3 HOURS OF WORK AND FINALLY, AFTER THE TWO WEEKS, the finance guy said "oh well, I'm sure you can afford....." which was $160 a month MORE than we told them we could pay. We said NO WE CAN'T - he said "well, we can't do the numbers" - THEY PROMISED THEY COULD - DRAGGED ON FOR TWO WEEKS, many times not getting returned phone calls......THEY LIED TO US and we could have had our 2nd car by now from someplace else - we NEEDED it this week. THEY WILL LIE TO YOU. PLUS, THEY WERE TRYING TO SELL ME SOMETHING - AND I WAS APPROVED FOR A LOAN I COULD NOT AFFORD - ISN'T THAT HOW THE HOUSING CRISIS STARTED??????? OMG - THIS PLACE WILL ONLY MAKE YOUR BLOOD PRESSURE HIGH AND YOU'LL NEED A SEDATIVE WHEN YOU ARE DONE!!!! I emailed them and TOLD THEM THEY CAN PAY ALL THEY WANT TO ADVERTISE BUT I'M GOING TO DO ALL OF MY "UN-ADVERTISING" FOR THEM FOR FREE!!!!!!!!! It's just starting. My husband and I work at a large place with a lot of local people 1st and 2nd shifts and they will ALL hear about our experience. I wouldn't wish this on my worst enemy....don't go there!!!!!!!!
