Brown's Alexandria Mazda Ratings and Full Report, Full Report Car Dealer, Car Dealers Ratings, Car Reviews Car full report, Car Sellers Review, Car Dealers

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Dealership Rating and Background Report for Brown's Alexandria Mazda

Address

Brown's Alexandria Mazda
7400 Richmond Hwy
Alexandria, Virginia 22306

Phone:(70-3) -6608400
Fax:(70-3) -7650684
Web: http://www.AlexandriaMazda.com
Email: Email Dealership

Images

[1 Pic - Click to Enlarge]

Extra Information

Metro Area: Alexandria
Principal: Robert DeVaux
Title: General Manager
Gender: Male
No employees: 75
SalesVolume: $35,585,000.00

Dealership Rating

Overall Rating

82.3%

8.23 out of 10

Ratings Breakdown

Buying Process

73.3%

Sales Associate

81.7%

Vehicle Selection

76.7%

Finance Department

92.5%

Trade-In Process

93.3%

Service Department

N/A

Sales Pressure

HIGH

Consumer Comments

Buying Process

100%

Sales Associate

100%

Vehicle Selection

100%

Finance Department

100%

Trade-In Process

100%

Service Department

N/A

Sales Pressure

HIGH

User: lookn4me2

Date: 08/04/2010 06:16

Comment: After getting several quotes from a few dealers, I went to the one with the lowest quote. The dealer in Arlington added rebates back that I couldn't get. This was ridiculous! I was already warned by the salesman at browns mazda that this will happen. I went to Brown's and they gave me a price and stuck to it! Kudos Brown's! I love the way you were honest and not slimy! I bought a Mazda3 and love the car! I will look to Browns again in the future!

Buying Process

35%

Sales Associate

60%

Vehicle Selection

50%

Finance Department

N/A

Trade-In Process

N/A

Service Department

N/A

Sales Pressure

MEDIUM

User: sokil

Date: 03/01/2009 16:31

Comment: typical bait and switch. First of all they promise you everything. Then when you come back they ask you pay extra $500. Then they back off of written deal, saying that instead of 3 years free oil changes they will give you couple of free oil changes and one tire rotation. At least one salesperson who we delt with still thinks that wearing his 8 thousands dollars ROLEX will make me feel like paying him those extra 500 buck so, he can buy himself a new watch. WAKE up people!!!! ROLEXes and gold chains are things of the past. It makes people feel like you rub them and NOT that you are person we want to buy from. DID NOT BUY FROM THEM.