Boniface Hiers Mazda KIA Ratings and Full Report, Full Report Car Dealer, Car Dealers Ratings, Car Reviews Car full report, Car Sellers Review, Car Dealers

To See The Present OnLine Full Report Of This Dealer Click Here

Dealership Rating and Background Report for Boniface Hiers Mazda Kia

Address

Boniface Hiers Mazda Kia
880 S Apollo Blvd
Melbourne, Florida 32901-1932

Phone:321-951-9595
Fax:321-951-7783
Web:
Email: Email Dealership

Extra Information

Metro Area: Brevard
Principal: A J Hiers
Title: Owner
Gender: Male
No employees: 40
SalesVolume: $25,300,000.00

Dealer Brands

Kia

Mazda

Dealership Rating

Overall Rating

20%

2 out of 10

Ratings Breakdown

Buying Process

20%

Sales Associate

20%

Vehicle Selection

20%

Finance Department

N/A

Trade-In Process

20%

Service Department

N/A

Sales Pressure

N/A

Consumer Comments

Buying Process

10%

Sales Associate

20%

Vehicle Selection

10%

Finance Department

N/A

Trade-In Process

6.7%

Service Department

N/A

Sales Pressure

N/A

User: integrity

Date: 11/01/2009 11:13

Comment: On 9/22/2002 we purchased a new Kia Sedona van from Boniface-Hiers. On 5/8/03 we purchased their "Full Circle" 10 year extended warrantee covering corrosion of upper body metal and undercarriage. I phoned them with a rust claim, visited 3 times at their request for inspection the warrantee stated I did not need, and wrote them July 14 with a preliminary estimate from my body shop for $1836.55 for a minimal repair. Scott Rodes and Randy Hennis made excuses in contradiction of the written warrantee contract. And they repeatedly failed to respond until I called Neil Huhta, the general manager. Huhta immediately said my claim was not valid because I had failed to report the rust quickly enough, though no such requirement exists in my warrantee contract. Boniface-Hiers still refuses to honor their warrantee. Now they want to refund what I paid for the warrantee instead of honoring it. After we filed a complaint of fraud with the State of Florida, they offered to pay half of the at least $1836.55 they owe us. They lie. They delay. They fail to respond. The state told us they are now being investigated.