Metro Area:El Paso Principal:Bob Penkhus Title:Owner Gender:Male No employees:3 SalesVolume:$1,941,000.00
Dealer Brands
Mazda
Volvo
Dealership Rating
Overall Rating
27.7%
2.77 out of 10
Ratings Breakdown
Buying Process
20%
Sales Associate
20%
Vehicle Selection
70%
Finance Department
20%
Trade-In Process
N/A
Service Department
N/A
Sales Pressure
LOW
Consumer Comments
Buying Process
20%
Sales Associate
15%
Vehicle Selection
70%
Finance Department
20%
Trade-In Process
N/A
Service Department
N/A
Sales Pressure
LOW
User: bewsew
Date: 11/16/2010 01:31
Comment: DO NOT! I repeat, DO NOT! buy a car from this dealership! They are horrible and follow up on nothing they promised or forced you into buying. Instead go to McDonald Mazda in Denver. They are the ones who helped cleaned up the mess we were stuck with after buying a car from Bob Penkus that we luckily got an extended warranty on. If we hadn't we would have been paying for all the problems ourselves. Don't even bothering shopping around there. It's not worth it!