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Dealership Rating and Background Report for Ancira Volkswagen-kia
Address
Ancira Volkswagen-kia
6125 Bandera Rd
San Antonio, Texas 78238

Phone:210-681-2300
Fax:210-681-7119

 
 
Extra Information
Metro Area: Bexar
Principal: Herman Murray
Title: Manager
Gender: Male
No employees: 80
SalesVolume: $51,760,000.00
 
 
Dealer Brands
Volkswagen
Dealership Rating
Overall Rating
   
78.9%
7.89 out of 10
  
Ratings Breakdown
Buying Process
   
84%
review and reviews
Sales Associate
   
83%
Vehicle Selection
   
74%
review and reviews
Finance Department
   
81%
review and reviews
Trade-In Process
   
82.7%
review and reviews
Service Department
   
20%
review and reviews
Sales Pressure N/A review and reviews
 
 
Consumer Comments
 
Buying Process N/A
Sales Associate N/A
Vehicle Selection N/A
Finance Department N/A
Trade-In Process N/A
Service Department
   
20%
Sales Pressure N/A
User: nsbowling  
Date: 01/23/2007 13:21

Comment: Three months ago I bought a New Beatle from Ancira. At the time of purchase there was a defect with the over head liner. The sales person promised it would be corrected before I picked it up. It not only was not fixed they made it worse by using a dirty rag. I brought my "new" Beatle back to Ancira 6 more times before they decided to replace the overhead liner. When they did they cut my passenger side seat. I took it in 2 more time just for them to look at the seat and then fix it. Now I have an electrical problem and more issues. They do not stand by their word and brake more than they fix. Nancy Bowling
   
Tags:  ANCIRA VOLKSWAGEN-KIA  Volkswagen  
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