Metro Area:Bexar Principal:Herman Murray Title:Manager Gender:Male No employees:80 SalesVolume:$51,760,000.00
Dealer Brands
Volkswagen
Dealership Rating
Overall Rating
78.9%
7.89 out of 10
Ratings Breakdown
Buying Process
84%
Sales Associate
83%
Vehicle Selection
74%
Finance Department
81%
Trade-In Process
82.7%
Service Department
20%
Sales Pressure
N/A
Consumer Comments
Buying Process
N/A
Sales Associate
N/A
Vehicle Selection
N/A
Finance Department
N/A
Trade-In Process
N/A
Service Department
20%
Sales Pressure
N/A
User: nsbowling
Date: 01/23/2007 13:21
Comment: Three months ago I bought a New Beatle from Ancira. At the time of purchase there was a defect with the over head liner. The sales person promised it would be corrected before I picked it up. It not only was not fixed they made it worse by using a dirty rag. I brought my "new" Beatle back to Ancira 6 more times before they decided to replace the overhead liner. When they did they cut my passenger side seat. I took it in 2 more time just for them to look at the seat and then fix it. Now I have an electrical problem and more issues. They do not stand by their word and brake more than they fix.
Nancy Bowling